Concierge Services
As a provider of Concierge services STERUCLEAN primarily focus on customer service, we aspire to provide our clients with personnel who offer assistance in a friendly and professional manner.
- Access Control
- Maintain safety of premises and personnel
- Maintain Daily Occurrence Book (DOB)
- Maintain the Move in and Notice Diary (MIND)
- Produce weekly Concierge Report (CR)
- Maintain Key Log
- Maintain Parcel Log
- Assisting Residents
- Booking Taxis
- Providing local knowledge to residents
- Making reservations for residents
- Referring residents to cleaning services
- Assisting residents with luggage
- Opening doors
- Calling the lifts
As the concierge is usually the first point of contact, we understand the importance of Concierge Staff being trained in effective communication, customer service and understanding in all facets of their role.
We conduct a thorough assessment of your asset to design the perfect solutions for your business.
Steruclean diligently plans every detail deploying the right people with the right experience with the aim to surpass your needs and expectations.
